About Microsys IT Perth
About Microsys IT Perth: we are a local computer repair and IT support team based in Cloverdale, helping homes and businesses across the Perth metro area. The work ranges from a broken laptop screen to ongoing business IT support, cyber security and CCTV installation. Our aim is simple: work out what is actually wrong, tell you plainly, and only charge for work that helps.
About Microsys IT Perth: what we do
We repair computers and laptops, set up and support home and business networks, recover lost data, remove viruses and malware, install CCTV and smart home systems, and provide both one-off and ongoing managed IT support for Perth businesses. Every job comes with upfront pricing before we start, no call-out surcharge, and a 30-day workmanship guarantee.
How a job works
1. You tell us what is wrong. Call or send an enquiry with the device, what happened and any error messages. A short conversation often tells us whether it needs a visit, a remote session or a drop-off.
2. We diagnose it properly. We find out what is actually causing the problem rather than guessing, and we explain it in plain English.
3. You get the price first. We confirm the likely cost and any parts before work begins, and we ask for your approval before anything extra is added.
4. We fix it and stand behind it. If we cannot fix it, you do not pay for the repair. Completed work carries a 30-day guarantee.
Where we work
We are based in Cloverdale and travel to homes and businesses across Perth. Many software problems can be fixed remotely, and hardware repairs can be dropped off. See our service areas to check your suburb.
What you can expect from Microsys IT
- A plain-English explanation of the problem and your options
- The cost confirmed before work starts, and your approval before anything extra
- Honest advice, including when a repair is not worth it or a problem does not need fixing
- Care with your data, and a check that your files are safe before we change anything
- A 30-day guarantee on completed repair work, and no fee if we cannot fix it
For small businesses we also look at the things that quietly cause trouble later, such as backups that have never been tested, email accounts without a second sign-in step, and old equipment that is about to fail.
Why we do it this way
Most people who contact an IT business have already been through a frustrating experience: a vague quote, a repair that did not stick, or a technician who talked over their head. We would rather be straightforward. That is why we publish our pricing openly, answer common questions on our FAQs page, and warn people about common scams. If you have been caught out by one, Scamwatch explains how to report it.
Our Technicians
Microsys IT is led by Mohmmad, a Perth IT professional helping households and small businesses with computer problems, Microsoft systems, email, networks and cloud services. We explain the issue, discuss the options and help you choose a practical next step.
Why Perth Chooses Microsys
- Customer feedback from Perth homes and businesses
- No fix, no fee — you don’t pay for a repair that doesn’t work
- 30-day guarantee on completed repairs
- Upfront pricing with no call-out surcharge
- On-site visits across Perth, or workshop drop-off
Get In Touch
Call us on 0478 552 226 (Mon–Sat 8am–7pm, Sun 8am–2pm) or book online to get started.