Microsys provides managed IT services and managed IT support for Perth businesses through proactive monitoring, maintenance and a predictable ongoing plan covering Microsoft 365, devices, networks, servers and security.
Most businesses don't want to think about IT — they want it to work. Microsys's managed IT services take ongoing responsibility for your business technology: monitoring your systems, keeping Microsoft 365, devices, servers and networks maintained and secure, and supporting your team as issues come up.
Rather than waiting for something to break before we get involved, we work continuously across your Microsoft 365 environment, devices, network and infrastructure — watching for early warning signs, applying updates and patches, and keeping your security settings current as threats change.
For Perth businesses without an internal IT team, or with one person stretched thin, that means fewer surprises, tighter security and one local partner who genuinely understands how your systems fit together.
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Every business runs a different mix of systems, so we tailor what's managed to your setup. Here's the ground our managed IT services typically cover for Perth businesses.
Administration, user and licence management, and day-to-day configuration across Microsoft 365 (Office 365) — including Exchange Online, Microsoft Teams, SharePoint and email security. We handle onboarding and offboarding staff, optimise licensing, and troubleshoot issues as they come up.
We enrol and manage Windows and mobile devices through Microsoft Intune, applying security and compliance policies, deploying applications, and using Microsoft Autopilot for new device setup — so devices are configured and secured without manual admin for every laptop or phone.
SharePoint administration and site management, including permissions and access control, so your team's documents are properly organised, secure and easy to find. We manage SharePoint as part of your broader Microsoft 365 environment, supporting day-to-day collaboration.
Administration of Exchange Online and Microsoft 365 email — mailbox setup and management, user changes, security configuration and troubleshooting — with sensible business continuity practices so your email keeps working when it matters most.
Monitoring, maintenance and troubleshooting for Windows Server environments, including Active Directory and Group Policy, virtualisation where it's in use, and sensible attention to server security, performance and backups as part of ongoing management.
Ongoing management of your business network — routers, firewalls, switches and Wi-Fi — with ongoing monitoring, performance tuning and troubleshooting to keep connectivity reliable and configured securely. See our dedicated network support Perth page for more detail.
We use automation — including Microsoft Intune workflows and PowerShell scripting — to handle repetitive IT administration such as user onboarding and offboarding, device provisioning, software deployment and routine maintenance, freeing your team from manual admin and reducing the chance of mistakes.
Security is built into how we manage your Microsoft 365 environment and devices — using Microsoft Defender for endpoint protection, multi-factor authentication and Conditional Access for identity security, plus sensible device and security policies. See our cyber security Perth page for our broader security approach.
Support for SQL Server and business databases that your line-of-business applications rely on — monitoring, performance troubleshooting, routine maintenance and backup considerations — so database-dependent software keeps running smoothly for your team.
"Managed IT" gets used for everything from a monitoring tool to a full outsourced IT department. Here is what it should actually mean for a small business.
Someone looks before it breaks. Updates installed, backups checked, disks watched, warnings acted on. The point is that problems get dealt with quietly, before staff notice them.
Accounts and security are covered. Multi-factor sign-in on email, sensible admin access, and a plan for when a staff member leaves. These are the gaps that cause most small business incidents. The Australian Cyber Security Centre publishes the baseline we measure against.
You know what you have. A list of your computers, licences, passwords and who has access to what, kept up to date and owned by you, not locked in our heads.
Questions worth asking any provider. What exactly is monitored? Who do I call, and how quickly will someone answer? What happens if I leave? What is not included? If the answers are vague, keep looking.
It is not for everyone. If you have two or three computers and nothing complicated, paying as you go may be the better deal, and we will say so. Managed IT services start to make sense when downtime costs real money, when you have several staff, or when you are tired of IT being a surprise.
Talk to us first. Tell us what you have and what keeps going wrong, and we will recommend the simplest arrangement that fits. Managed IT services in Perth, from a local team. Call 0478 552 226.
Call Microsys for a straightforward conversation about your current setup and where managed IT could help.
"Managed IT" and "IT support" get used interchangeably, but they describe two different ways of working. If you need one-off, as-needed help rather than ongoing management, our Business IT Support Perth page covers that instead.
The traditional model: technology runs unattended until something stops working, then you call for help and wait for it to be diagnosed and resolved. It's a perfectly reasonable way to handle occasional issues, and it's exactly what our ad-hoc, hourly IT support is built for.
Managed IT works the other way around: we monitor your systems on an ongoing basis, identify potential issues, apply maintenance and security updates, and aim to resolve problems before they interrupt your business — rather than after. It's ongoing management, not a one-off fix.
Managed IT tends to suit businesses at a particular stage — technology matters, but building an internal IT department doesn't make sense yet.
Small businesses that rely on their technology daily but have no internal IT resource.
Growing businesses whose systems and device count are outgrowing ad-hoc support.
Professional offices where downtime and security issues carry real business cost.
Businesses without an internal IT team who need someone to own that responsibility.
Businesses with one internal IT person who could use extra hands or specialist support.
Businesses that want more structured, ongoing IT management than the occasional call-out.
Businesses that rely heavily on Microsoft 365 and want it properly administered and secured.
Businesses that know they need better cybersecurity and device management, but aren't sure where to start.
We're a Perth-based IT team who work with the Microsoft technologies most local businesses already run on. Here's what that means for you.
A Perth-based team who can be on site when a problem genuinely needs it.
We think in terms of what keeps your business running, not just what's technically interesting.
Hands-on experience with Microsoft 365, Intune, Azure, Exchange Online and Windows Server.
We'd rather prevent a problem than bill you to fix it after the fact.
Security is part of how we manage your systems day to day, not a separate add-on.
We recommend what your business actually needs, not the most expensive option.
When something does need a person, you're talking to a local team who knows your setup.
Where hourly support is needed, it's billed from $165 including GST/hr in clear 30-minute increments — never a full hour for a 20-minute job.
Long-term IT management from one team that knows your systems, instead of a different provider for every problem.
Microsys provides IT support from $165 including GST per hour, billed in 30-minute increments — so you're never charged for a full hour when only 30 minutes of support was required.
Our business rate for ad-hoc IT and support work, including GST. One-hour minimum, then 30-minute increments.
| 1 hour (minimum) | $165 |
| 1.5 hours | $247.50 |
| 2 hours | $330 |
| 2.5 hours | $412.50 |
Managed IT plans are tailored to the size, systems and requirements of each business. Contact Microsys for a tailored quote based on your setup.
Our work is backed by Microsys's 30-day workmanship guarantee, at no extra cost.
Answers to the questions Perth business owners ask us most about managed IT.
Managed IT pairs well with these other Microsys services for Perth businesses.
Prefer pay-as-you-go, ad-hoc IT support instead of a managed plan?
See business IT support →Our broader approach to protecting Perth businesses from cyber threats.
View cyber security →Business network, Wi-Fi and connectivity setup and troubleshooting.
Explore network support →Backup and data transfer support for business systems and files.
See backup & transfer →Talk to Microsys about managed IT for your Perth business — proactive management for your Microsoft 365, devices, network and security, from a local team.
