Accidentally deleted files
Emptied the recycle bin or lost a folder you needed? Deleted files often aren't truly gone until overwritten — the sooner you stop using the device, the better the odds of recovering them.
Data Recovery Perth
Data Recovery Perth
Lost files, a corrupted drive, or a hard drive that won't mount — Microsys recovers data for Perth homes and businesses with a clear, upfront assessment before any work begins.
Free assessment
No recovery, no fee
Honest, upfront advice
Perth-basedLocal specialists
4.9★Average rating
Same-dayAssessments available
90-dayWorkmanship guarantee
First, don't panic
Lost data isn't always lost for good
A drive that's stopped mounting, a folder that's suddenly vanished, or a hard drive making an unfamiliar noise is stressful — especially when what's on it matters. The good news is that data loss doesn't always mean the data itself is gone. Deleted files, corrupted drives and even some mechanical failures can often be recovered.
The most useful thing you can do right now is stop using the affected device. Continuing to use a drive after data loss risks overwriting the very files you're trying to save, and continuing to power on a physically failing drive can turn a recoverable fault into a much harder one. Set it aside and bring it to us for an assessment.
We work with Perth homes and businesses on everything from a single deleted folder to a failed office server drive, and we'll always tell you honestly what we think is recoverable before any work begins.
Call 0478 552 226
Honest expectations
What We Can (and Can't) Recover
We'd rather give you a realistic answer than a hopeful one. Here's what we typically recover, and where recovery gets harder to promise.
Failed hard drives
Clicking noises, "no boot device" errors, or a drive that's simply stopped being detected. Many mechanical and electronic failures can be worked on — some severe cases need specialist lab equipment we'll refer you for.
External hard drives & USB drives
Portable drives that have stopped being recognised, dropped, or damaged in transit — we assess these the same way as internal drives, checking both the drive and its enclosure or connection.
SSDs
Solid-state drives fail differently to spinning hard drives. Depending on how the SSD has failed, data may be recoverable, though some SSD failure modes are genuinely more difficult than traditional hard drives.
Corrupted drives & drives not mounting
If a drive asks to be formatted, shows as RAW, or won't mount at all, the file system may be corrupted rather than the data destroyed. We assess whether the underlying data is still accessible.
Computer storage failures
Whether it's a desktop, laptop or office computer, storage failures inside the machine are assessed the same way — often without needing to send the whole computer away.
Where recovery isn't guaranteed
We won't promise 100% recovery, because it's not always possible. Drives with severe physical damage — badly burnt, crushed, or with catastrophic head damage — sometimes need specialist laboratory-level recovery that goes beyond what we do in-house, and in some cases data genuinely can't be recovered at all. We'll tell you plainly where your case sits during the assessment, before any work or cost is involved.
How it usually happens
Common Causes of Data Loss
Most of the data recovery jobs we see in Perth come down to one of these.
Accidental deletion & formatting
Deleting the wrong file, emptying a recycle bin, or formatting the wrong drive by mistake is one of the most common causes we see.
Hard drive & SSD failure
Drives wear out or fail with age and use — mechanical wear in hard drives, and different failure patterns in SSDs.
Corrupted file systems
An improper shutdown, faulty cable or software fault can corrupt a drive's file system, making files inaccessible even though they're still there.
Computer crashes & power failure
A sudden crash, blue screen, or power outage mid-write can damage the file system or the files being written at the time.
Malware & ransomware
Malicious software can delete, hide or encrypt files. We assess what's happened and recover what we safely can.
Water, fire & physical damage
Dropped, flooded or power-surged devices are alarming, but the data can sometimes still be intact even when the device isn't.
Lost something important?
Stop using the device, and get in touch for an assessment before doing anything else.
What to expect
Our Data Recovery Process
A clear, honest process from the moment you bring your device in to the moment you get your files back.
1
Initial assessment
We take a look at your device and talk through what happened, so we understand the situation.
2
Diagnosis
We work out what's actually wrong — mechanical, logical, or file-system related — before deciding on an approach.
3
Recovery options explained
We explain what's realistically recoverable, what it will cost, and what your options are — clearly, before anything proceeds.
4
Recovery work
Once you've given the go-ahead, we carry out the recovery work using appropriate tools for your device and failure type.
5
Data verification
We check the recovered data to confirm what's come back successfully before handing it over.
6
Secure return of files
Your recovered files are returned to you securely, and we're happy to talk through backup options so it's easier to avoid next time.
Why Microsys
Why Choose Microsys
When it's your data on the line, here's what we think matters most.
Perth-based service
A local team you can talk to directly, without posting your drive interstate.
Clear communication
We explain what's happening in plain language, not technical jargon that adds to the stress.
Upfront assessment
You'll know what's realistically recoverable and what it costs before any work begins.
Confidential handling
Your files are handled with the privacy and care they deserve, whether personal or business data.
Experienced technicians
Our technicians work with the range of drives and failure types Perth households and businesses actually bring in.
Honest advice
If recovery isn't likely to succeed, we'll tell you — we won't string you along on false hope.
Homes and businesses
From a family's photo collection to a business's working files, we support both.
No unrealistic promises
We won't claim guaranteed or 100% recovery — just an honest assessment and our best effort.
Transparent pricing
Upfront Pricing, No Surprises
You'll always know the cost before we start. Here's how data recovery pricing works.
Assessment
Free
We assess your device and tell you honestly what's likely recoverable and what it will cost.
Recovery work
Quoted upfront
Priced by device type and complexity, confirmed after the assessment — see our pricing page for our general rates.
No recovery, no fee
$0
If we can't recover your data, you won't pay a recovery fee.
Good to know
Data Recovery FAQs
Answers to the questions Perth customers ask us most.
Often, yes — a drive not powering on doesn't necessarily mean the data is gone. It could be a power fault, a connection issue, or a mechanical failure inside the drive. The first step is always an assessment so we can tell you honestly what's involved and what's realistically recoverable, rather than guessing over the phone.
Yes. Your files are handled confidentially throughout the process, and we don't access or review your data beyond what's needed to carry out the recovery. Whether it's family photos or business records, we treat it with the privacy it deserves.
It depends on the device and how complex the failure is, which is why we start with an assessment rather than quoting blind. You'll get a clear price before any recovery work begins. For our general hourly and service rates, see our pricing page.
Often, yes. When a file is deleted, the data usually stays on the drive until it's overwritten by something new. That's why it matters to stop using the device as soon as you notice files are missing — the less it's used, the better the chance of recovering them intact.
Turn it off and stop using it. Clicking or grinding usually points to a mechanical fault inside the drive, and continuing to power it on can cause further damage and reduce the chance of a successful recovery. Bring it to us as soon as you reasonably can, rather than trying repeated restarts.
Sometimes, yes — physical or liquid damage doesn't always destroy the data itself. Don't try to power it on to check, and don't attempt to dry it out with heat. Bring it in as-is and we'll assess whether recovery is possible in-house or whether it needs specialist lab-level attention.
We'll always be upfront if a case looks unlikely to succeed, rather than taking your money on false hope. Some severe physical failures are genuinely difficult or need specialist laboratory equipment we don't have on-site, and we'll tell you that plainly during the assessment.
It depends on the device and the type of failure. Straightforward cases, like recovering recently deleted files, can often be turned around quickly. More involved mechanical failures take longer. We'll give you a realistic timeframe once we've assessed the device.
More ways we can help
Related Services
Data recovery pairs well with these other Microsys services for Perth homes and businesses.
Data Backup & Transfer
Set up reliable backups so you're protected if this happens again.
Explore backup & transfer →Computer Repairs Perth
Get the underlying computer or drive issue fixed once your data is safe.
See computer repairs →Pricing
See our general rates for IT support and repair work.
View pricing →
Data recovery near you
Servicing the Perth metro area
We support Perth homes and businesses across the metro area, including:
- Perth CBD
- Joondalup
- Fremantle
- Rockingham
- Midland
- Cannington
- Cockburn
- Subiaco
Don't see your area? We almost certainly cover it. Just give us a call.
Lost your data? Let's take a look.
Stop using the device, then get in touch for a clear, upfront assessment — no recovery, no fee.