Laptop that will not charge
Often the charger, the port or the battery. We test each on the bench.
We are based right here at 31A Gild St. Drop a laptop or PC in during opening hours, or book a technician to come to you. No call centre, no courier, no waiting for a parcel to come back.
Plenty of Perth IT support is run by phone with a technician you never meet. We work differently. The workshop at 31A Gild St is where larger repairs happen, and Cloverdale locals can simply bring things in.
Dropping a machine in lets us test it on the bench with the right tools, rather than guessing at a kitchen table. We tell you what is wrong, what it will cost and whether a repair is worth it before any work starts.
If you would rather stay home, we also visit. See our computer repairs page for the full range, or business IT support if it is for work.
Plan My Drop-Off
The jobs that arrive most often at the workshop.
Often the charger, the port or the battery. We test each on the bench.
We check the panel and quote a replacement before ordering.
Power supply, memory or drive. We trace it step by step.
Clean-up, malware check and an honest view on upgrades.
Quick action matters. Bring it in switched off and we will assess the damage.
We try to copy your data off before anything else is touched.
Three simple steps.
We note the fault, the accessories and anything you need kept safe.
Bench diagnosis, then a quote you can say yes or no to.
We show you what was done and what to watch for.
The work that suits a bench.
Hardware faults, failed drives and broken parts. See laptop repairs.
Common wear-and-tear jobs. See laptop screen repair.
Thorough removal and a checkup. See virus and malware removal.
We try to recover files, with honest odds. See data recovery.

Bring the charger, any accessories that go with it and a short note about when the problem started. That saves time on the bench.
If it is your only device, tell us how urgent it is so we can plan the job around it.
Do not worry about passwords, we will tell you if we need one and how to share it safely.
Hourly pricing, no call-out surprises, and parts agreed before we buy them.
Give us the short version and we will point you in the right direction.
For home users. You pay for a one-hour minimum, then 30-minute blocks.
For small businesses and offices. The first hour is the minimum, then 30-minute blocks.
Any parts are priced separately and agreed up front. Rates are listed on the pricing page.
What people ask before dropping in.
Tell us what is wrong and we will take it from there.
