Emails land in customers' junk folders
Missing sender settings on your domain are a common cause. We check and correct them.
Computer Repairs Kenwick WA 6107
Computer Repairs Kenwick and Email That Works
Starting a business from the spare room is exciting until your email stops sending or your new laptop will not talk to the printer. We handle the technical bits so you can get on with the work.
✓ Email and Microsoft 365 set-up✓ Laptops, Wi-Fi and printers✓ 30-day guarantee on workmanship and parts
For home-based businesses
A Professional Email Address Takes About an Hour
A surprising number of small businesses around Kenwick run on a personal email address and a laptop that is also used for the kids' homework. It works, until a customer email lands in spam or the laptop needs a repair and everything goes with it.
Setting up business email, Microsoft 365 and a sensible backup is not a huge job, but it is easy to get wrong the first time. Accounts end up tied to the wrong person, passwords live in a notebook, and nothing syncs across the phone and laptop. We sort that out so the foundations are solid from day one.
If you already have a working setup and just need someone to look after it, our managed IT services are there when you want them. For a single laptop and a mailbox, a one-off visit is usually enough.
Set Up My Business Tech
Early-stage headaches
Where Small Business Tech Usually Trips Up
Most of these are fixed once and stay fixed.
Your phone and laptop show different emails
Sync settings are usually wrong. We set up your accounts so everything matches.
No shared place to keep files
We set up a simple cloud folder so files are not scattered across devices.
You cannot get into an old account
We help work through recovery options so you are not locked out of your own business.
Microsoft 365 feels confusing
We explain what you are paying for, remove what you do not need and set up what you do.
Nobody has a backup
A cheap, automatic backup is much cheaper than losing customer records.
How it works
Set Up Once, Then Forget About It
The goal is that you rarely need us again for the basics.
1
Map what you use
We list your devices, accounts and the tools you rely on, so nothing gets missed.
2
Configure and connect
Email, calendar, files and backup set up to work across your laptop and phone.
3
Walk you through it
A short run-through of how to use it, plus a note of the settings for your records.
Services in Kenwick
What We Can Set Up for You
A practical starting list for a small business.
Business email and Microsoft 365
Proper email on your own domain, with calendars and file storage. See business IT support.
Laptop and desktop repairs
Repairs and replacements for the machines your business depends on. More at computer repairs.
Wi-Fi and network set-up
Reliable internet in the home office, including separating work and home devices.
Security basics
Password managers, two-factor sign-in and anti-malware so one slip does not become a crisis. Related: cyber security.
A tip for new businesses
Keep Work and Home Accounts Separate
If you share a computer with your family, give your business its own Windows user account. It stops a child's download from ending up near your customer files and makes it easier to hand over or replace later.
The same goes for email. Do not run the business from a personal Gmail address. A branded address looks more trustworthy, and if you ever sell or hand over the business, the email goes with it.
These small choices take little time now and save a lot later. If you want help doing it, we are happy to.
Fair rates for starters
What Small Business IT Costs in Kenwick
Many one-off set-ups fit within a couple of hours. We will estimate the time before booking.
Quick call
No charge
Describe your setup and we will estimate how long it should take.
Home customers
$132 including GST/hr
For personal devices and family computers. One-hour minimum, then 30-minute blocks.
Business customers
$165 including GST/hr
For business set-ups, email and support. One-hour minimum, then 30-minute blocks.
Software subscriptions are charged by the provider, separately from our time. See the pricing page for our rates.
Nearby
Also Covering Around Kenwick
We regularly visit homes and offices in these suburbs.
Small business questions
Kenwick Business IT Questions
Questions from people starting out or tidying up.
Yes, as long as you control the domain. If you do not know who owns it, we can help find out.
Not always. We will look at what you actually do and suggest the simplest option that covers it, which may not be the biggest plan.
Yes. We can copy documents, photos and email data across and check that everything opens on the new machine.
Business work is $165 including GST per hour with a one-hour minimum, then 30-minute blocks. Home work is $132 including GST per hour.
Always. You will get a plain run-through and a summary of the key settings.
Yes. Repairs and parts we supply carry a 30-day guarantee on workmanship and parts.
Make the Business Tech Boring and Reliable
Send us a short note on what you use now and what is giving you trouble.