Stock system not syncing
Often a network drop or a full drive on the back-office machine. We check both.
Computer Repairs Cannington WA 6107
Computer Repairs Cannington for Homes, Retailers and Offices
Cannington is one of the busiest commercial areas in the south-east. When a back-office computer or a stock system stops, we try to get a technician to you quickly.
✓ Same-week visits in most cases✓ Rates quoted before work✓ 30-day guarantee on workmanship and parts
A working suburb
Cannington Runs on Back-Office Computers
Behind every shopfront in Cannington there is usually a small office with a computer that holds the stock list, the roster and the payroll. It is rarely the glamorous part of the business, but it is the part that cannot stop.
Many of the calls we get from this area start the same way. A staff member says the computer is slow, then it freezes, then the owner finds out the stock system has not synced since yesterday. By the time we are called, someone has already lost an hour.
We try to work out which part of the chain has failed: the computer, the network, the printer or the program. It is not always the machine you expect. Our business IT support page shows how we approach ongoing help.
Request a Business Visit
Business hours problems
What Stops a Cannington Business Mid-Day
Faults that cost trading time rather than just annoy.
Staff share one computer account
It makes mistakes harder to trace and security weaker. We can split it sensibly.
The roster printer jams or goes offline
A network address change usually. We fix it so it holds.
Email lands in spam for customers
Sender settings on your domain are the usual cause. We check and correct.
An old PC nobody wants to touch
It runs the business, so nobody dares update it. We plan a safe replacement.
Slow Wi-Fi for card terminals
Weak signal at the counter. We measure and move or add access points.
Our approach
Keep Trading First, Tidy Up After
The urgent fix comes before the long-term clean-up.
1
Get you trading again
A workaround or quick repair so the shop is not stuck while we investigate further.
2
Find the real cause
Once things are moving, we trace why it failed rather than assuming it was a one-off.
3
Leave a short note
You get a brief summary of what happened and what we would change.
Services in Cannington
Support for Shops and Offices
Most calls fall into these four areas.
Computer and laptop repairs
Back-office machines, laptops and tablets repaired or replaced. See computer repairs.
Network and Wi-Fi support
Reliable connection across the shop floor and back office. See network support.
Email and Microsoft 365
Staff mailboxes, shared calendars and file storage managed properly. See managed IT services.
Backup and security
Protect stock records and customer data. See cyber security.
Why it matters
Back Up the Machine That Runs the Shop
If one computer holds your stock records, supplier details and staff hours, a failed drive means weeks of reconstruction. Many small shops do not realise how much depends on one old PC.
A simple, automatic backup to the cloud costs very little compared to the downtime. It takes an afternoon to set up and then runs silently.
We often start with just that: check what lives on the machine, copy it somewhere safe and then talk about replacing the machine before it fails.
Business rates
Support Pricing in Cannington
We quote the time before we start, and tell you what hardware would cost separately.
First contact
Quick triage
Describe the fault. We tell you whether it is an urgent visit or can wait.
Home customers
$132 including GST/hr
For personal devices and family computers. One-hour minimum, then 30-minute blocks.
Business customers
$165 including GST/hr
For retailers, offices and trade businesses. One-hour minimum, then 30-minute blocks.
Parts and equipment are quoted before ordering. Full rates are on the pricing page.
Around Cannington
Nearby Suburbs We Visit
These are close enough for fast visits.
Business questions
Cannington Business IT FAQs
What local shop and office owners ask.
It depends on the day, but many Cannington jobs are done in the same week. Ring and tell us how urgent it is.
$165 including GST per hour with a one-hour minimum, then 30-minute blocks. Home rate is $132 including GST per hour.
We repair the computers and networks underneath. For software faults, your supplier may need to be involved too.
Yes. We plan the move so your programs and files carry over.
Yes, if you want it. Many customers prefer to call us as needed.
Yes. Our workmanship and parts carry a 30-day guarantee.
Keep the Back Office Running
Call or send the booking form with a quick note about what has stopped and how urgent it is.