The laptop dies the day before a big quote
We can often recover files and get you a working machine fast. Having a recent backup would have helped, and we can set one up after.
Computer Repairs Beckenham WA 6107
Computer Repairs Beckenham for People Who Work From the Ute
If you run quotes, invoices and photos of the job off a laptop and a phone, a dead device costs you real money by lunchtime. We aim to get you back to work quickly.
✓ Extended hours Mon to Sun✓ Rates quoted before work✓ 30-day guarantee on workmanship and parts
Built around a working day
Sole Traders Can't Afford Two Days Without a Laptop
Plenty of Beckenham households run a small business out of the back room or the garage. Electrician, landscaper, bookkeeper, mobile mechanic. The laptop holds the invoices, the phone holds the customer list, and neither is allowed to fail on a Monday morning.
We work around that. If your job is to be on site from seven, we can talk about an early or late slot, or we can look at the machine remotely first so that the visit is quicker.
Our business IT support page covers what we do for larger teams. For one-person operations the approach is simpler: keep your devices running, your files safe and your email working, without selling you anything you do not need.
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What goes wrong
Problems Small Trade Businesses Run Into
None of these are exotic. All of them cost time if left alone.
Phone photos of jobs are scattered everywhere
We help you set up a simple folder system and automatic sync so job photos land somewhere you can find them.
Email stops sending from your business address
Usually a password change, a full mailbox or a setting that got reset. We track it down and fix it.
Invoicing software is running slowly
Sometimes the program, sometimes the computer behind it. We check both before suggesting anything costly.
A shared home and work computer
Kids' games and customer invoices on one machine is a risk. We can split accounts and add protection.
You got a suspicious invoice or payment message
Scams aimed at small businesses are rising. We check your device and talk through how to stay safer.
How we keep it quick
From Phone Call to Back at Work
The fewer back-and-forths, the sooner you are earning again.
1
Quick triage by phone
Tell us what the device is doing and what you cannot do without. That decides how we approach it.
2
Fix or loan plan
We repair on the spot when we can. If it has to come to the workshop, we talk about what you can use in the meantime.
3
Check you can do your normal work
Before we finish, you open the program or file you actually use. If it works for you, it is fixed.
Helpful for the trades
Services for Beckenham Small Businesses
The things trade and service businesses ask for most.
Laptop repairs and replacement advice
Screens, batteries, drives and slow machines. If replacing makes more sense, we say so.
Backups and file recovery
Automatic backups to the cloud or a drive, plus help getting files back if something goes wrong. See backup and transfer.
Email and Microsoft 365
Business email on all your devices with sensible security. More on managed IT services.
Printers and mobile setups
Invoice printers, label printers and phones tethered to laptops, all set up to work together.
A tip we give most tradies
Back Up the Phone Too
Everyone remembers to think about the laptop. Fewer people think about the phone, but for many trades the phone holds the job photos, the customer messages and sometimes the only copy of a quote.
Turn on automatic photo backup and check it is actually running. It takes five minutes and saves a bad week if the phone is dropped, lost or left on a roof.
If you would rather have someone sit with you while you do it, we are happy to. It is a normal part of what we do.
Clear numbers
What Trade IT Help Costs
We charge for time worked. Home and business jobs have separate rates, and both are quoted before we start.
Free to ask
Quick question
Not sure if it is worth a visit? Call and ask. We will tell you honestly.
Home customers
$132 including GST/hr
Where the computer is mainly personal or family use. One hour minimum, then 30-minute blocks.
Business customers
$165 including GST/hr
For sole traders and companies. Business use is charged at this rate, one-hour minimum, then 30-minute blocks.
Parts and new hardware are quoted separately before ordering. Full details are on the pricing page.
Nearby
Also Covering the Beckenham Area
We regularly work in these nearby suburbs.
Beckenham questions
Common Questions from Local Businesses
The answers sole traders ask us most.
Our hours run until 7pm Monday to Saturday and until 2pm on Sundays. If you need something outside that, ask. We will see what we can arrange.
Business work is $165 including GST per hour with a one-hour minimum, followed by 30-minute blocks. Home use is $132 including GST per hour.
If the fault is software-related or a simple replacement, often yes. Anything needing a part from a supplier goes to our workshop and we will give you a timeframe.
We can install it and connect it to your email and printer. For tax and accounting advice, speak to your accountant.
Bring the device in as soon as you can and avoid restarting it. We will assess whether the files are recoverable.
Yes. Our repairs and parts carry a 30-day guarantee. Tell us if something we fixed plays up again.
Keep the Business Running
Call or send the booking form with a short note on what has stopped working and what you need it for.