The new internet is slower than the old one
Often the router is sitting in a cupboard or at the far end of the house. We move it, check the channel and see what is actually reaching your devices.
Computer Repairs Ashfield WA 6054
Computer Repairs Ashfield Without the Long Wait
Just moved in, just started renting, or just sick of a laptop that takes ten minutes to wake up? We fix it at your door or in our Cloverdale workshop, and tell you the cost before we start.
✓ Laptops, PCs and Wi-Fi✓ Rate quoted before work✓ 30-day guarantee on workmanship and parts
For renters and first-home buyers
Settling Into a New Place Shouldn't Mean Fighting Your Tech
Moving house is when computers tend to fall over. The router goes into a box nobody opens for a month, the printer forgets the network, and the old laptop that coped fine in the last place suddenly drops out every few minutes. If you have just landed in Ashfield, that is usually when we get the call.
We are a small Perth business based in Cloverdale, and a lot of our week is spent driving to homes like yours rather than asking you to haul a computer across town. Tell us what is playing up and we will say whether it is worth a visit, a quick remote session, or a trip to the workshop.
If it turns out to be a hardware problem, the fix is quoted in dollars before any parts are ordered. If it is not worth fixing, we say so. Our computer repairs page explains how that works in more detail.
Tell Us What's Wrong
Typical move-in problems
What Goes Wrong in the First Few Weeks
These come up again and again when someone changes address. Most are quick once the cause is found.
The printer cannot find the Wi-Fi
Every new network means a printer that needs reconnecting. We set it up properly and make sure every laptop in the house can find it.
Your laptop takes forever to start
A sluggish startup is usually an old hard drive or too many programs launching at once. We look at both before suggesting anything expensive.
Files stayed on the old computer
We can copy documents, photos and browser bookmarks across to the new machine so nothing gets left behind in a box.
A housemate's device is clogging the network
Shared houses see this a lot. We can split the network or limit what one device is allowed to hog.
Emails stopped syncing after the move
Changed passwords and changed networks upset mail apps. We re-link them and check calendars as well.
What happens when you call
Three Steps, Usually Same Week
We try to keep it simple enough to explain over the phone.
1
You tell us what is wrong
A short call or the booking form is enough. Mention how many devices are involved and when you are home.
2
We come to you or take it in
Wi-Fi and printers are best done at the house. A laptop that will not power on is better in the workshop.
3
You approve the price, then we fix it
Nothing proceeds without a yes from you. When it is done, we test it with you before we leave.
What we do around Ashfield
Services for New and Old Homes
Pick whichever matches. If you are not sure, ring and we will point you the right way.
Laptop and desktop repairs
Screens, batteries, charging ports, slow drives and machines that will not start. See laptop repairs for the full list.
Wi-Fi and internet setup
Router placement, dead spots and slow speeds sorted properly. Details on our Wi-Fi setup page.
Setting up a new computer
Accounts, email, updates and your old files moved over, so the new machine is ready to use on day one.
Virus and pop-up clean-up
If your browser has started opening things you did not ask for, we clean the machine and show you what to avoid. More on virus removal.
A bit of practical advice
Before You Sign for New Internet
If you are renting, check what the property already has before you order a plan. Some homes already have the connection point in a useful spot; others have it in the garage. Knowing that first saves a technician call later.
Take a photo of the back of your router before you unplug it. When the new one arrives you will thank yourself for knowing which cable went where.
And if you are not sure what speed you actually need, ask us. Most households do not need the top plan, and we would rather you spend that money on a better router.
Straightforward rates
What Computer Help in Ashfield Costs
You get the rate before we start, in writing if you want it.
Not sure yet
Quick chat
Ring or message and we will tell you what we think it is and whether a visit is the right move.
Home customers
$132 including GST/hr
One-hour minimum for a visit, then 30-minute blocks if the job runs on. No call-out fee on top.
Business customers
$165 including GST/hr
For home offices and small businesses working from an Ashfield address. Same one-hour minimum, same 30-minute blocks.
Parts are quoted separately and approved by you first. The full list is on our pricing page.
Ashfield questions
Computer Repair Questions Answered
The ones we hear most from Ashfield callers.
Both work. Wi-Fi, printers and multi-device problems are easier at your place. A laptop that will not turn on usually goes to our Cloverdale workshop, and we will tell you which when you ring.
Yes. We can check the connection, position the router sensibly and connect your laptops, phones and printer so everything works before we leave.
Home visits are $132 including GST per hour with a one-hour minimum, then 30-minute blocks. Business work is $165 including GST per hour. Parts are quoted before we order them.
Moving a router or adding a plug-in extender is fine in most rentals. We will not touch anything that belongs to the landlord, and we will tell you if something needs their permission.
There is a 30-day guarantee on our workmanship and parts. If something we fixed or supplied fails in that time, we sort it.
Get Your Ashfield Setup Working
Tell us what is not working and when you are home. We will come back with a plan and a price.