The PC powers on but Windows won’t load
Take a photo of the message and note whether it restarts or stays on one screen. Let us know if your files are backed up.
If your laptop won’t start, your PC keeps freezing or you can’t open your files, Microsys offers computer repairs in Bassendean. Tell us what happened so we can help you choose an onsite visit or a workshop assessment.
When a computer stops working, the first priority may be a document or a folder of family photos. Tell us what you need from the device before a reset or drive replacement is discussed. We can assess the fault and explain whether repair, copying files or recovery should come first.
An onsite appointment helps when the problem happens with your own Wi-Fi, printer or shared storage. For a damaged laptop, a charging fault or a computer that needs longer testing, a booked workshop drop-off may be more practical.
Our workshop is at 31A Gild Street, Cloverdale. Please book before dropping off a device. You can also read about our laptop repairs or request an appointment.
Take a photo of the message and note whether it restarts or stays on one screen. Let us know if your files are backed up.
Bring its usual charger for assessment. Tell us if it shuts down straight away, loses charge quickly or only fails when the cable moves.
Tell us where the files were stored and whether the drive is making noises or disconnecting. If it is failing, stop trying to copy files until you have discussed the options.
We quote the time up front and explain what drives the cost.
We discuss the problem and tell you if recovery is realistic.
For personal computers and photo work. One-hour minimum, then 30-minute blocks.
For home offices and small businesses. One-hour minimum, then 30-minute blocks.
Storage drives are extra. See the pricing page.
Send the model, the symptoms and any files you need to keep. We can advise what to book.
