The computer crashes during work
Note the app and the error message. Tell us if the computer restarts, freezes or closes only the app, and whether the same fault happens with other files.
Microsys provides computer repairs in Mount Lawley for home and business laptops and desktop PCs. If your computer crashes, won’t charge or loses access to work files, tell us what changed and what you need it for.
A crash during a large project can be caused by software, heat, memory or a drive fault. Tell us whether it happens only in one app or whether ordinary tasks also fail. We can assess the computer and explain what is worth repairing before you spend money on upgrades.
An onsite visit lets us check the device with your monitors, printer and network. A laptop that won’t start on its own, has physical damage or needs longer testing may be better suited to a workshop appointment.
Our workshop is at 31A Gild Street, Cloverdale. Please book before dropping off a device. You can also read about our laptop repairs or request an appointment.
Note the app and the error message. Tell us if the computer restarts, freezes or closes only the app, and whether the same fault happens with other files.
Tell us if it works on another device or makes unusual noises. If it is your only copy of important work and it is failing, ask before trying repeated transfers.
Let us know whether the fault happens with its usual charger or only through a dock. Bring the usual charger if you book a workshop assessment.
Hourly rate, with parts and storage quoted separately.
Tell us what you work on and what is slow.
For personal and freelance equipment. One-hour minimum, then 30-minute blocks.
For studios and small creative businesses. One-hour minimum, then 30-minute blocks.
Parts extra. See pricing page.
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Send us the model and the fault, and mention any work files you need to keep.
