Open it and inspect
We take the laptop apart and look for liquid, residue and corrosion on the board and connectors.
Water, coffee, wine, a leaking bottle in your bag. Liquid damage is stressful, and the first hour matters. Here's what to do right now, and how we can help after that.
Switch it off straight away and unplug the charger. If the battery is removable, take it out. Don't turn it back on to see if it still works. Power running through a wet board is what causes the worst damage.
Tip it so the liquid can drain and mop up what you can with a dry cloth. Please don't use a hairdryer, and skip the bag of rice. Heat can damage parts, and rice doesn't pull liquid out of a circuit board.
Then call us. Liquid leaves residue that slowly corrodes the board, even after the surface looks dry. The sooner we open it up, the better the chance of saving it. Sugary drinks, milk and salt water are the worst.
We take the laptop apart and look for liquid, residue and corrosion on the board and connectors.
Corrosion and sticky residue get cleaned off so the parts can be tested properly.
Battery, charging, keyboard, screen, drive and board. We find out what works and what doesn't.
A damaged keyboard or battery can be replaced. We quote the cost before we do it.
Your files are often fine even when the laptop isn't. See our data recovery.
If it can't be saved, we'll say so. No fix means no fee.
Don't charge it. Call 0478 552 226 or send an enquiry.
Drop it at our Cloverdale workshop as soon as you can. Call first so we know you're coming.
We tell you what's damaged, what it would cost to fix, and whether it's worth doing.
If you go ahead, we repair and test it, with a 30-day workmanship and parts guarantee.
The sooner it's switched off and looked at, the better the odds.
Clean water is the easiest. Sugary drinks, milk and salt water do more damage.
A laptop that was running when it got wet is at higher risk of board damage.
A few drops on the keyboard is very different from a full glass.
We repair both. MacBooks tend to cost more because of the parts. See Mac repairs.
With a recent backup, a dead laptop is annoying. Without one, it matters more. Tell us either way.
Every day of corrosion makes the repair harder. Call 0478 552 226 and we'll tell you what to do next. No fix, no fee.
Related: laptop screen repair, Mac repairs and data recovery.
Switch it off, don't charge it, and call 0478 552 226 or send an enquiry. We'll tell you what to do next.
