Onsite IT Support Perth | We Come To You — Microsys
Onsite IT Support Perth
Onsite IT support that comes to you
No more unplugging cables or carrying your computer anywhere. A friendly Microsys technician comes to your Perth home or office and fixes the problem on the spot — same-day where possible, with upfront pricing and a 90-day guarantee.
Not everyone wants to unplug a tangle of cables and haul a computer into a workshop — and you shouldn't have to. Microsys brings the workshop to you. Our friendly, certified technicians come to your Perth home or office and fix your technology right where you use it.
From slow computers and dropping Wi-Fi to new device setup, printers, email and virus clean-ups, we handle the everyday tech problems that get in your way. And because we're there in person, we can see exactly how your setup is arranged and fix things properly — not just patch them over the phone.
We offer same-day and next-day visits across the Perth metro area, with upfront pricing and no surprise call-out fees. For issues that can be solved online, we also offer remote support — whichever is faster for you. That's why thousands of Perth households and businesses trust Microsys to come to the rescue.
Whatever's frustrating you, we'll come to you and sort it out in person. Here's what our Perth technicians help with every day.
Computers that won't cooperate
Slow PCs, freezing programs, startup errors and printers that refuse to work — we come to your home or office and fix the everyday tech problems that waste your time, right where they happen, so you don't have to unplug anything or carry it anywhere.
Wi-Fi & network dead spots
Drop-outs, dead spots and painfully slow connections are best solved on-site, where we can see exactly how your space is laid out. We position and configure your network for strong, reliable coverage in every room you actually use.
New device & equipment setup
New computer, printer, monitor, NAS or smart device? We set it all up properly at your place, connect it to your network and existing gear, and make sure everything works together before we leave.
Virus, scam & security clean-ups
If you've been hit by a virus, a scam pop-up or a suspicious email, we come to you, clean the infection safely, secure your system and show you how to avoid the next one — all without you having to leave home or the office.
Email, accounts & data issues
Email that won't send, accounts you're locked out of, files that have vanished or won't sync — we sort out the frustrating account and data problems on the spot, across all your devices.
One-on-one tech help
Sometimes you just want a patient expert beside you to show you how something works. We provide friendly, jargon-free, in-person help with whatever's been puzzling you — at your pace, in your own space.
Need a technician at your place today?
Call us or book online and we'll send a friendly local technician to your home or office — same-day where possible.
From computers and networks to printers and email, our Perth technicians fix it all on-site — with friendly help and a fixed price agreed before we start.
Onsite computer repairs
A technician comes to you to diagnose and fix slow, crashing or faulty computers, right where you use them.
Home & office network setup
Wi-Fi, modems, routers and mesh systems set up and optimised for strong, reliable coverage throughout your space.
New equipment installation
Computers, printers, monitors, NAS drives and smart devices installed, connected and tested on-site.
Virus & security clean-ups
On-site removal of viruses and scams, plus security and backups set up so it doesn't happen again.
Email & account setup
Email, Microsoft 365 and online accounts configured and synced across all your devices in person.
Data transfer & backup
Files moved between devices and automatic backups configured, with everything checked before we leave.
Remote support option
Many issues solved quickly online when that's faster — your choice of on-site or remote help.
One-on-one tech tuition
Patient, friendly, in-person help to show you how your technology works, at your own pace.
Simple process
How our onsite support works
From your first call to a technician at your door — clear, quick and completely stress-free.
1
Call or book online
Tell us what's going wrong and where you are. We'll give you a clear idea of cost and timing, and book a time that suits you.
2
We come to you
A friendly, certified technician arrives at your Perth home or office, on time, ready to solve the problem in person.
3
Fixed on the spot
We diagnose and resolve the issue right there, explaining what we're doing in plain English as we go — no jargon.
4
Tested & guaranteed
We test everything works, make sure you're happy, and back our work with a 90-day workmanship guarantee.
Why Microsys
Why Perth chooses Microsys for onsite support
We've built our reputation on turning up on time, fixing things properly and friendly, jargon-free service. Here's what you get every time.
We come to you
No unplugging cables, no carrying gear anywhere — we solve your tech problems right where they happen, at home or the office.
Real local technicians
Friendly, qualified experts who turn up at your door — not an overseas call centre reading from a script.
Upfront fixed pricing
You'll know the cost before we start. No hidden fees and no surprise call-out charges, ever.
Home & business
From a single home computer to a whole office network, we provide onsite support for everyone across Perth.
On-time & reliable
We respect your time, turn up when we say we will, and keep you informed every step of the way.
90-day guarantee
Every job is backed by our 90-day workmanship guarantee, for genuine peace of mind.
Why onsite
Why onsite support just works better
Phone support has its place, but many technology problems are far easier to solve in person. When a technician is standing in your home or office, they can see your whole setup — how your devices, cables, network and printers connect — and spot the real cause of a problem instead of guessing from a description down the line.
Onsite support is also simply more convenient. There's nothing to disconnect, nothing to carry, and no waiting days to get your computer back from a workshop. We arrive at a time that suits you, fix the issue while you carry on with your day, and make sure everything works before we leave — including the printer, the Wi-Fi and the devices you use every day.
It's especially valuable for less tech-confident customers and for busy businesses that can't afford downtime. Whether it's a single home computer or a whole office that's ground to a halt, having a real person on-site means faster answers, clearer explanations and a problem that's genuinely solved — not just temporarily worked around.
On-time arrival, certified technicians and friendly service — here's what makes our onsite support different.
When someone comes into your home or business, trust matters. Every Microsys technician is friendly, professional and police-clearance minded, and we treat your space and your privacy with respect. Our certified Perth technicians have years of hands-on experience across home and business systems, which means faster diagnosis and a job done properly the first time.
We also respect your time. We turn up when we say we will, keep you informed about arrival, and work efficiently to resolve your issue in as few minutes as possible — because our pricing is time-based, that focus saves you money. You'll never be left waiting around or facing a surprise bill at the end.
We provide onsite support for families, retirees, home offices and businesses right across Perth, and we explain everything in plain English — no jargon, no talking down to you. Whether it's a home computer or a critical office network, we treat every job with the same care and attention.
And every onsite job is backed by our 90-day workmanship guarantee, so you can book with complete confidence. It's the kind of honest, reliable service that has earned Microsys the trust of thousands of Perth customers — and the reason so many of them come back and recommend us to friends, family and colleagues.
Transparent pricing
Upfront pricing with no surprises
You'll always know the cost before we start. Here's a guide to what onsite IT support in Perth typically costs with Microsys.
Onsite visit
$160 first hr
Then $40 per additional 15 minutes. A technician comes to your Perth home or office, with pricing confirmed upfront and no hidden call-out fee.
Remote support
Often cheaper
Many issues can be solved quickly online without a visit — we'll always recommend the faster, better-value option for your situation.
90-day guarantee
Included
Every onsite job is backed by our 90-day workmanship guarantee, at no extra cost.
Trusted by Perth locals
What our customers say
The technician came to our home, fixed our Wi-Fi dead spots and set up the new printer — all in one visit. So much easier than lugging everything in.
Karen B.Scarborough
Came to our office the same day when our computers went down. Calm, fast and explained everything clearly. Had us working again in no time.
Daniel S.Perth CBD
Patient, friendly and didn't talk down to me. Sorted my email and showed me how it all works at my own pace. Couldn't recommend more.
Margaret T.Bicton
Onsite support near you
Servicing all of Perth
We come to homes and offices right across the Perth metro area. A few of the suburbs we cover:
Perth CBD
Joondalup
Fremantle
Rockingham
Mandurah
Midland
Victoria Park
Subiaco
Scarborough
Cannington
Morley
Armadale
Cockburn
Wanneroo
Swan Valley
Canning Vale
Don't see your suburb? We almost certainly cover it, and remote support is available Perth-wide. Just give us a call.
Good to know
Onsite IT support FAQs
Answers to the questions Perth customers ask us most. Still not sure? We're happy to help over the phone.
Onsite support starts at $160 for the first hour, then $40 per additional 15 minutes, with the price confirmed upfront. Many home and small-office issues are resolved within the first hour. You'll always get a clear estimate before we begin, with no hidden call-out fees.
We offer same-day and next-day onsite visits across Perth wherever possible. When you call or book online, we'll give you the earliest available time that suits you, and keep you informed about arrival.
Yes. We provide onsite IT support for home users, home offices and businesses right across the Perth metro area — from a single computer to a whole office network.
We cover the entire Perth metropolitan area, from the CBD out to Joondalup, Rockingham, Mandurah, Midland and everywhere in between. If you're not sure whether we reach you, just give us a call.
Often, yes. Many software and account issues can be solved quickly and affordably through secure remote support, without a visit. We'll always recommend whichever option is faster and better value for your situation.
Almost anything: slow or faulty computers, Wi-Fi and network issues, new device setup, printers, email and account problems, virus removal, data transfer, backups and friendly one-on-one tech help.
No special preparation is needed. It helps if you can describe the problem and have any relevant passwords handy, but our technician will guide you through everything else when they arrive.
Yes. Every onsite job is backed by our 90-day workmanship guarantee. If something related to our work isn't right, we'll come back and make it right.
Need a technician at your door?
Call a friendly local Perth team now and book an onsite visit. Same-day service available, with upfront pricing and a 90-day guarantee.